Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day if ordered before 2:00 PM

 

Deliveries will be made every day except Sunday.

Shipping rates and delivery estimates

Deliveries will be made the next day except Sunday’s if order made before 2:00 PM.

 

Shipping rates are $10.00 EC a pound and are calculated on website during checkout.

Shipment confirmation and order tracking

We call/email you with information you have provided to make arrangements for delivery.

Damages

Access is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Orders to all Liat Quick Pak destinations will pay $20.00 EC a pound (https://www.liat.com/Quikpak-Locations). Please allow up to 2-3 business for packages to arrive to Liat Quik Pak in your country. Liat Quik Pak tracking number will be provided.

Customs, duties, and taxes

Customize the following. Access is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy

We are only accepting returns for St. Lucian customers. This can we done at our Castries or Baywalk Branch. Only exchanges will be processed, and no cash refunds.

 

For more information, email support support@shopatacess.com or call our help center Call +1-758-488-7879.